Refund policy

Due to the personalized nature of our products, we do not offer refunds. However, if you are not satisfied with your product, we offer a one-time reformulation service at no additional cost. Please contact our customer service at within 14 days of receiving your order to discuss your concerns, and we will work with you to adjust the formula to better meet your needs.

If you receive a damaged or incorrect product, please contact our customer service team at  within 7 days of receiving your order. We will arrange for a replacement or correct the issue as quickly as possible. Please provide your order details and a description or photo of the issue to help us resolve it efficiently.